Terms and Conditions

Our Guarantee

You can purchase our products with complete confidence we offer a 100% money back guarantee within 30 days if you are not fully satisfied with your purchase. Using cloth nappies can sometimes be a matter of trial and error, so please contact us early if you experience problems. In most cases we will be able to resolve the issues with you.

If we need to exchange or repair your nappies, we will send you replacement nappies for this time (this applies to Busy Behinds nappies only)

Warranty

All products are guaranteed against defects of materials and workmanship for a period of 12 months from the date of purchase. This does not include normal wear and tear and negligence of products. Contact must be made first with us for approval prior to returning products.

Payment Methods

Busy Behinds accepts Direct Credit, Cheque & Credit Card/Master Card payments via paypal using NZD currency.  We also accept cash payments but only when you pickup your order. Please dont send cash in the post.

Shipping

Orders are shipped via Post Haste couriers

Local deliveries – Same day if order placed before 10am.

North Island – Overnight

South Island -  2 day delivery time

Australia - $15

International – We ship internationally to most countries. Please contact us for an estimated shipping cost.

Orders

Orders can be submitted online at any time by using the shopping cart or by contacting me directly at  tash@busybehinds.co.nz

Orders will be dispatched once payment is received in full.

If your order is late, damaged or incorrect please contact me immediatley and we will sort it out as quickly as possible.

For out of stock product/s we will contact you with an approximate expected due date.

Disclaimer

While every effort has been made to ensure the information contained in this website is accurate, Busy Behinds will accept no liability to any entity with respect to any inaccuracy, misleading information, loss or damage caused directly or indirectly by the information contained in this site.